Between Product and Partnerships
Building an ecosystem requires close collaboration between product and partnerships. We're talking to product, partnership, and engineering leaders about how to build, support, and scale SaaS ecosystems that result in happier customers and more revenue. Watch, listen, or read the interviews.
Want to access more content on integrations, APIs, and technology partnerships? Check out our blog and resources page here:
Blog - https://www.pandium.com/blog
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Between Product and Partnerships
Auditing the Health & Mutual Success of Tech Partnerships - Episode 13
In this episode we spoke with Caitlin Teed, an integration partner manager at Ryder Ecommerce by Whiplash, a 3rd party logistics provider for enterprise and fast growing Ecommerce brands.
In this episodes Caitlin shares:
- Skills from her time in customer success that helped set her up for success in as a tech partner manager
- Skills that new partnership managers should focus on developing early on
- How she aligns on, decides, and creates metrics and goals with partners
- Tools that have been helpful in managing relationships with her partner - including a partner health audit & mutual success plan framework
Read the transcript and access the partner health and mutual success templates here: https://www.pandium.com/blogs/auditing-the-health-and-mutual-success-of-tech-partnerships
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To access more content on integrations, APIs, and technology partnerships, check out our blog and resources page below:
Download the Guide to Launching an In-App Marketplace: https://www.pandium.com/resources/download-the-2022-guide-to-launching-an-integration-marketplace
Download the Report on the State of Integrations and APIs at 400 SaaS Companies: https://www.pandium.com/resources/download-the-report-on-the-state-of-integrations-and-apis-at-400-saas-companies
Tech Partnerships & Product Management Resources: https://www.pandium.com/resource-center
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